Review & Sign
In compliance with GDPR regulations we need your consent before we are able to log in to your server(s) and perform support-related operations. Fill in the form below to review and sign the Data Processing Agreement.
Data Controller
EmergencySupport (Andrew Nemeth) is the data controller responsible for your personal data collected through this website and our support services.
What Data We Collect
- Name and contact details (email, phone number)
- Company name and server IP addresses
- Support ticket content and communication history
- Technical access credentials (stored securely and deleted after use)
Legal Basis for Processing
We process your personal data on the basis of:
- Contract performance — to deliver the support services you have requested
- Legitimate interests — to improve our services and maintain security
- Legal obligation — where required by applicable law
Your Rights Under GDPR
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
Data Retention
We retain your personal data for as long as necessary to provide our services, typically no more than 36 months after your last interaction with us.
Contact Us
To exercise any of your rights or for any privacy-related questions, please contact: [email protected]